Privacy Policy

SELLER RESOLVE LLC
296 Route 59, Suite 12-30
Airmont, NY 10901
Effective Date: October 6, 2025

1. INTRODUCTION

SELLER RESOLVE LLC (“Company,” “we,” “us,” or “our”) operates the website www.sellerresolve.com (the “Website”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or use our services. This policy applies to information collected through our Website and through related applications, services, and tools where this policy is referenced.

By accessing or using our Website and services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Website.

We reserve the right to make changes to this Privacy Policy at any time. We will notify you about material changes by posting the updated policy on this page and updating the “Effective Date” above. Your continued use of the Website following the posting of changes constitutes your acceptance of such changes.

2. INFORMATION WE COLLECT

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

  • Register for an account
  • Make a purchase or transaction
  • Subscribe to our newsletter or communications
  • Submit inquiries or contact forms
  • Participate in surveys, contests, or promotions
  • Post comments or reviews
  • Otherwise interact with our Website or services

Personal information may include, but is not limited to:

  • Name and contact information (email address, phone number, mailing address)
  • Account credentials (username and password)
  • Payment and billing information
  • Business information (company name, seller account details, marketplace credentials)
  • Demographic information
  • User-generated content (comments, reviews, messages)
  • Any other information you choose to provide

2.2 Automatically Collected Information

When you access our Website, we and our service providers may automatically collect certain technical information about your device and usage patterns, including:

  • Internet Protocol (IP) address and geographic location
  • Browser type and version
  • Operating system and device information
  • Referring/exit pages and URLs
  • Pages viewed, time spent on pages, links clicked
  • Date and time stamps of access
  • Clickstream data and navigation patterns
  • Cookie identifiers and similar tracking technologies

2.3 Information from Third Parties

We may receive information about you from third-party sources, including:

  • E-commerce platforms and marketplaces (such as Amazon, eBay, Shopify) if you authorize access
  • Payment processors and financial institutions
  • Analytics providers and advertising partners
  • Social media platforms (if you connect your accounts)
  • Business partners and affiliates
  • Publicly available databases and data brokers

3. HOW WE USE YOUR INFORMATION

We use the information we collect for various legitimate business purposes, including:

  • Providing, maintaining, and improving our services and Website functionality
  • Processing transactions and managing your account
  • Communicating with you about your account, transactions, and service updates
  • Responding to your inquiries, requests, and customer support needs
  • Sending marketing communications, newsletters, and promotional materials (with your consent where required)
  • Personalizing your experience and delivering targeted content and advertisements
  • Conducting research, analytics, and business intelligence to improve our services
  • Detecting, preventing, and addressing fraud, security issues, and technical problems
  • Enforcing our terms of service and protecting our legal rights
  • Complying with legal obligations and responding to lawful requests from authorities
  • Administering contests, surveys, and promotions
  • Facilitating business transfers, mergers, or acquisitions

4. LEGAL BASIS FOR PROCESSING (GDPR)

For users in the European Economic Area (EEA), United Kingdom, and Switzerland, we process your personal data based on the following legal grounds:

  • Contract Performance: Processing necessary to provide services you have requested or to enter into a contract with you
  • Consent: You have given explicit consent for specific processing activities
  • Legitimate Interests: Processing necessary for our legitimate business interests, except where overridden by your data protection rights
  • Legal Obligation: Processing required to comply with applicable laws and regulations

5. DISCLOSURE AND SHARING OF INFORMATION

We may share your information with third parties in the following circumstances:

5.1 Service Providers

We engage trusted third-party service providers to perform functions on our behalf, including:

  • Payment processing and transaction services
  • Cloud hosting and data storage
  • Email delivery and communication services
  • Analytics and performance monitoring
  • Customer support and relationship management
  • Marketing and advertising services

These service providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your information and use it only for the purposes for which it was disclosed.

5.2 Business Partners

We may share information with business partners, affiliates, and third parties with whom we have strategic relationships to provide joint services, offerings, or promotions.

5.3 Legal Requirements and Protection

We may disclose your information when required or permitted by law, including:

  • To comply with legal obligations, court orders, or regulatory requirements
  • To respond to lawful requests from government authorities or law enforcement
  • To protect and defend our rights, property, or safety, or that of our users or the public
  • To enforce our terms of service and other agreements
  • To investigate, prevent, or take action regarding illegal activities, fraud, or security threats

5.4 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred to the acquiring entity. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

5.5 Aggregated and De-Identified Data

We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you with third parties for analytics, research, marketing, or other business purposes.

5.6 With Your Consent

We may share your information with third parties when you have provided explicit consent to do so.

6. COOKIES AND TRACKING TECHNOLOGIES

Our Website uses cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing activities and preferences. These technologies help us improve your experience, analyze usage patterns, and deliver relevant content and advertisements.

6.1 Types of Cookies We Use

  • Essential Cookies: Necessary for Website functionality and security
  • Performance Cookies: Collect anonymous data about how visitors use the Website
  • Functionality Cookies: Remember your preferences and settings
  • Targeting/Advertising Cookies: Used to deliver relevant advertisements and track campaign effectiveness

6.2 Cookie Duration

Session Cookies: Temporary cookies that expire when you close your browser. Persistent Cookies: Remain on your device for a set period or until manually deleted. Our cookies typically last from session-based to one year, depending on their purpose.

6.3 Third-Party Cookies

We work with third-party service providers who may place cookies on your device for analytics, advertising, and other purposes. These providers include Google Analytics, Facebook Pixel, and other advertising networks. These third parties have their own privacy policies governing their use of information.

6.4 Managing Cookies

Most web browsers allow you to control cookies through their settings. You can configure your browser to refuse all cookies, accept only certain cookies, or notify you when a cookie is set. However, disabling cookies may limit your ability to use certain features of our Website. To learn more about managing cookies, visit www.allaboutcookies.org.

6.5 Do Not Track Signals

Some browsers have a Do Not Track feature that signals websites not to track users. Currently, there is no industry standard for how to respond to Do Not Track signals, and our Website does not respond to these signals at this time.

7. DATA SECURITY

We implement appropriate technical and organizational security measures designed to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include:

  • Encryption of data in transit using SSL/TLS protocols
  • Secure storage of data with encryption at rest
  • Access controls and authentication mechanisms
  • Regular security assessments and vulnerability testing
  • Employee training on data protection and security practices
  • Monitoring and logging of system activities

While we strive to protect your information using industry-standard security practices, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security, and you provide information at your own risk. If you have reason to believe that your account credentials have been compromised, please contact us immediately.

8. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary based on:

  • The nature of the information and the purposes for which it was collected
  • Whether you have an active account with us
  • Legal, regulatory, tax, accounting, or reporting requirements
  • Legitimate business needs, such as fraud prevention and legal defense

When information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies and applicable law.

9. YOUR PRIVACY RIGHTS

Depending on your location and applicable law, you may have certain rights regarding your personal information:

9.1 General Rights

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information, subject to certain exceptions
  • Portability: Request transfer of your information to another service provider
  • Opt-Out: Unsubscribe from marketing communications at any time

9.2 GDPR Rights (EEA, UK, Switzerland)

If you are located in the EEA, UK, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):

  • Right to Restriction: Request restriction of processing of your information
  • Right to Object: Object to processing based on legitimate interests or for direct marketing
  • Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
  • Right to Lodge a Complaint: File a complaint with your local data protection authority

9.3 California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

  • Right to Know: Request information about the categories and specific pieces of personal information we collect, use, and disclose
  • Right to Delete: Request deletion of your personal information, subject to exceptions
  • Right to Correct: Request correction of inaccurate personal information
  • Right to Opt-Out of Sale/Sharing: Opt-out of the sale or sharing of your personal information for cross-context behavioral advertising
  • Right to Limit Use of Sensitive Personal Information: Limit the use and disclosure of your sensitive personal information
  • Right to Non-Discrimination: Not receive discriminatory treatment for exercising your privacy rights

Do Not Sell My Personal Information: We do not sell personal information for monetary consideration. However, we may share information with advertising partners in ways that could be considered a “sale” or “sharing” under California law. You can opt-out of this sharing by emailing us at the contact information below or using the “Do Not Sell or Share My Personal Information” link on our Website (if available).

9.4 Other U.S. State Privacy Rights

If you reside in Colorado, Connecticut, Utah, Virginia, or other states with comprehensive privacy laws, you may have additional rights similar to those described above. Please contact us to exercise these rights.

9.5 Exercising Your Rights

To exercise any of these rights, please contact us using the information in the “Contact Us” section below. We will respond to your request within the timeframe required by applicable law (typically 30-45 days). We may need to verify your identity before processing your request. You may designate an authorized agent to make requests on your behalf; we may require proof of authorization.

10. CHILDREN’S PRIVACY

Our Website and services are not directed to children under the age of 18, and we do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately. If we become aware that we have collected personal information from a child under 18 without verified parental consent, we will take steps to delete that information as quickly as possible.

11. INTERNATIONAL DATA TRANSFERS

SELLER RESOLVE LLC is based in the United States. If you access our Website or services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. These countries may have data protection laws that differ from those in your country of residence.

For transfers from the EEA, UK, or Switzerland to the United States, we rely on appropriate safeguards such as Standard Contractual Clauses approved by the European Commission, adequacy decisions, or other lawful transfer mechanisms. By using our services, you consent to the transfer of your information to the United States and other jurisdictions as described in this Privacy Policy.

12. THIRD-PARTY WEBSITES AND SERVICES

Our Website may contain links to third-party websites, applications, or services that are not owned or controlled by SELLER RESOLVE LLC. We are not responsible for the privacy practices of these third parties. This Privacy Policy applies only to information collected by our Website and services. We encourage you to review the privacy policies of any third-party sites you visit or services you use.

13. MARKETING AND COMMUNICATIONS

With your consent (where required by law), we may send you marketing communications about our products, services, promotions, and news. You can opt-out of receiving marketing emails at any time by:

  • Clicking the “unsubscribe” link at the bottom of any marketing email
  • Adjusting your communication preferences in your account settings
  • Contacting us using the information below

Please note that even if you opt-out of marketing communications, we will still send you transactional and administrative messages related to your account and services.

14. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

  • Post the updated Privacy Policy on this page
  • Update the “Effective Date” at the top of this policy
  • Notify you of material changes via email or through a prominent notice on our Website (where required by law)

Your continued use of our Website and services after the effective date of the revised Privacy Policy constitutes your acceptance of the changes. If you do not agree with the updated policy, please discontinue use of our services.

15. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, or if you wish to exercise your privacy rights, please contact us at:

SELLER RESOLVE LLC
296 Route 59, Suite 12-30
Airmont, NY 10901
United States

Email: privacy@sellerresolve.com

Website: www.sellerresolve.com

We are committed to resolving privacy concerns in a timely and appropriate manner. We will respond to your inquiry within the timeframe required by applicable law.

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Last Updated: October 6, 2025

This Privacy Policy is effective as of the date listed above.